Customers Turn to EMC to Reduce Costs and Streamline Backup Operations with Advanced Deduplication Technologies

IT Organizations Across the Globe Invest in EMC’s Backup and Recovery Portfolio to Ensure Efficient Protection in the Face of Rapid Data Growth and the Move to the Virtual Data Center

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News Summary

EMC Corporation (NYSE:EMC), ORLANDO, Fla. (EMC World) – May 19, 2009 –

• Organizations worldwide, including Samsung Heavy Industries in Korea, Wentworth-Douglass Hospital in the U.S., and Telehouse in Europe, are adopting and deploying EMC’s portfolio of backup and recovery solutions with data deduplication, helping them improve backup processes while reducing infrastructure costs. EMC has integrated data deduplication across the spectrum of its storage solutions, offering the widest choices in the industry..
• The company also announced today new updates to its backup and recovery portfolio – including expanded deduplication support, enhanced management and new services – helping customers further lower cost by simplifying data protection and extending existing IT investments. (See related release)

Highlights/Key Facts:

• According to the new EMC-sponsored IDC study titled “As the Economy Contracts, the Digital Universe Expands,” the amount of digital information created in 2008 grew 3% faster or 16 million gigabytes more, compared with IDC’s prior projection. Looking forward, the Digital Universe is expected to double in size every 18 months. In 2012, five times as much digital information will be created versus 2008. (See related release)
• Organizations of all sizes continue to struggle with the impact this massive information growth has on their data protection processes. More information, cost constraints, server virtualization and increasingly stringent service levels have stressed traditional backup environments to the breaking point. Previous backup software and processes are just not able to keep up, leaving organizations struggling to meet backup windows, manage application uptime, and meet information recovery requirements.
• EMC offers the industry’s broadest set of backup solutions to meet the world’s digital backup needs, from the consumer and SMB to mid-tier to the largest enterprises, including leading deduplication technologies throughout its backup portfolio. The breadth of the EMC’s portfolio of solutions with deduplication ensures that customers gain maximum efficiency by providing the right solution to solve their unique requirements based on scale, budget and use case.

Organizations Worldwide Invest in EMC’s Backup and Recovery Portfolio

U.S. Hospital Cures Data Protection Challenges with EMC Consolidated Backup Management

• Wentworth-Douglass Hospital – the largest acute care hospital in the Seacoast region of New Hampshire and Southern Maine (U.S.) – needed to upgrade its legacy IBM Tivoli backup system as its old infrastructure did not allow them to fine tune backup and recovery operations of its physical and virtual infrastructures.
• Jeff Pollock, Chief Information Officer of Wentworth-Douglass Hospital, said, “We needed to re-architect our infrastructure so we could holistically manage backups in a variety of different use cases – from using VMware ESX servers to protecting data stored in multiple locations throughout the hospital. We chose EMC due to its breadth of industry leading solutions and award winning service and is the only company that can deliver this level of integration between various backup applications that meet our unique needs. Now, EMC® NetWorker® allows us to centrally manage backups from EMC Avamar® in virtualized environments to EMC Disk Library 3000 protecting mission critical apps in our physical environment.”
• Scott Heffner, Network Operations Manager of Wentworth-Douglass Hospital, added, “As we continue to heavily invest in our VMware environment, EMC Avamar’s source-based deduplication is delivering significant value in reducing the backup overhead – now by 99 percent. This gives us greater flexibility, enabling us to virtualize more applications and aggressively grow out our VMware environment. With EMC Disk Library 3000 and EMC NetWorker, we’re now able to throttle the level of deduplication so that we can drive greater throughput allowing us to greatly improve our retention policies while reducing the amount of data backed up to disk. By streamlining and consolidating our backup management, we’re helping to improve the level of patient care – our number one priority.”

Korean-based Industrial Builder Leverages EMC Deduplication to Reduce Backup and Recovery Times from 24 Hours to Minutes

• Samsung Heavy Industries – a world-class shipbuilding, construction and engineering giant, to not only upgrade its existing backup infrastructure – required the highest level of backup and recovery due to its heavy use of very large CAD/CAM (computer-aided design/computer-aided manufacturing) files.
• Sang-Yeon Kim, manager of the CAD development team at Samsung Heavy Industries, said, “Since the 61 TBs of CAD/CAM data stored in our infrastructure has increased by 50 percent annually, driven by the recent boom in the heavy industry sector, the enormous volume of CAD/CAM files has increased management complexity and has been the cause of frequent operational failures as well as a hindrance to effective backup of data. After evaluating multiple backup solutions that leverage data deduplication, we chose EMC Avamar due to its strength in deduplicating data at the source which reduces the overall backup process and helps in our network environments that have low bandwidth..”
• Kim added, “Both IT administrators and employees are very happy with the increased utilization of backup data and are extremely impressed with the dramatic reduction in time required for data recovery from 24 hours to just a few minutes. Best of all, EMC Avamar can be deployed in our existing network, meaning we do not need to establish a new backup network environment.”

European Service Provider Delivers Key Online Backup Services Using EMC Backup, Deduplication and Reporting Solutions

• Telehouse - Europe’s first specialized and purpose-built neutral co-location provider – delivers disaster recovery, business continuity, network redundancy, and performance for the mission critical IT operations to customers across a wide range of industries. To satisfy customer demand—and provide an additional source of revenue—Telehouse Europe wanted to offer an online backup and recovery service for customers leveraging critical business applications, like Microsoft SQL Server databases.
• Benoit Mercier, project manager at Telehouse Europe, said, “Some of our customers were asking to backup their critical SQL Server databases more than once a day. We had no way to easily conduct such frequent backups so we began looking for the best way to meet that need. After researching various options for online backup and recovery, we chose EMC Avamar. We’ve been successfully relying on EMC solutions for a number of our storage and archiving requirements and Avamar’s innovative and efficient features for deduplicated backup made it an easy choice to stick with EMC as our primary storage vendor.”
• Mercier added, “With our seven-terabyte grid in the Parisian data center, we’ve been able to backup our customers’ data extremely fast. This very short backup window allows our customers to use their server resources – like memory, CPU and bandwidth – on critical core business activities. Because Avamar dramatically reduces the amount of data traversing the network during backups, we’ve not had to dedicate any additional network bandwidth for the service, either for customers with data hosted in the Parisian data center or customers who host their data on site. EMC Avamar is a great product for any data center, especially if it needs to backup multiple offsite servers or high data volume. In addition, we are also using EMC Data Protection Advisor to provide customers with detailed analysis and reporting of their backup jobs, which have helped to improve the efficiency of their environment. Small companies can also benefit from access to a level of backup and recovery service, reliability, and security they might not be able to afford on their own.”

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